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My Clients Plus

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  1. Add a column for modifiers

    When looking at a particular day under Client Sessions, please add a column for at least one modifier. Several of my patients are billed for two CPTs per day. However, I can't be sure I added the -59 modifier unless I actually open up each session and double check. Being able to see at least one modifier when looking at every appointment for the day under Client Sessions would be very helpful and convenient.

    3 votes

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  2. Highlight lines in Payments received & Adjustments

    When entering payments... especially from insurance when one check can apply to numerous clients and sessions... the line on which the mouse is hovering does not get highlighted or change color (it does when in Client Sessions and the financial page for each client). Because the text ends up so small and some clients are billed for more than one CPT per session, it would be very nice if the line were highlighted so that it was easier to see which hand was about to be clicked.

    5 votes

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  3. 1 vote

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    1 comment  ·  Notes  ·  Admin →
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  4. Do not require previewing when saving a psychotherapy note.

    I'm not sure why previewing is suggested after saving a psychotherapy note. It makes me wonder if there is something wrong with the save function. I've stopped previewing, but I wonder if I'll be sorry. It would be best if the save function were reliable.

    1 vote

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    0 comments  ·  Notes  ·  Admin →
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  5. Truncated information at Stop Signs

    When a claim is stopped, the item needing correction is truncated and not entirely visible, requiring communication with MCP as to the problem. This may take two to three days. If the response/reason area was larger, allowing room for complete reasons for claim failure, it would be much quicker to determine the problem, correct it and get claim moving.

    4 votes

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  6. Post insurance overpayments to the charge line for later refunding.

    I need to be able to post insurance overpayments to the charge line. Otherwise, how will I track these payments for refunding later?

    8 votes

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  7. Invoicing

    I would like to be able to scan before creating EOB in the invoicing clients and insurance screen. I particularly want to check for accuracy of GT (Video conference sessions). Can more billing modifyers be displayed?

    1 vote

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  8. Show local time zone instead of Pacific time zone on notes

    When you sign and lock notes, they are time stamped with Pacific time zone times. Would like to set my local time zone instead to show on them.

    6 votes

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    0 comments  ·  Notes  ·  Admin →
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  9. Ability to Copy Progress Note forward from one provider account to another

    Practice would like to be able to copy a progress note forward from one account to another account in case a provider is ill and other providers are offering emergency care for that providers' client.

    7 votes

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    0 comments  ·  Notes  ·  Admin →
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  10. Show the date and amount of client payments on the statements.

    The client statements currently show a charge being paid with no record of when the client made a payment and the amount of the payment.

    4 votes

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    1 comment  ·  Reporting  ·  Admin →
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  11. Print client statements across disciplines

    We have clients who receive OT and Speech Therapy -- with two different provider accounts in MCP. We would like to be able to view and generate reports on overall client activity across providers, both to be able to send client statements showing both disciplines and also for tracking session for clients whose insurance limits include combined OT/ST/PT sessions. Thanks!

    3 votes

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  12. Reports for amounts actually paid per session

    In practice facts & statistics, I'd like to be able to see not just the average charge per session, but the average amount that is actually PAID by insurance/client.

    2 votes

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  13. Optional Message when printing statements from Account Activity

    You can add an optional message to invoices when you print them from Invoice Clients and Insurance, or from the Print Client Statements option under Reports, but you can't add a message if you print a statement from Account Activity by Client. The option is needed for private pay (out of network) clients who need statements for their insurance, so that a group NPI, and any other information needed, can be added to the invoice.

    5 votes

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    0 comments  ·  General  ·  Admin →
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  14. Number formatting

    I'm hoping that you can implement number formatting for things like dates and phone numbers. With other programs I can type 050519 in a date field and it will auto format to 05/05/2019 or I can type 1234567890 in a phone number field and it will auto format to (123) 456-7890. This would be a big time saver!

    5 votes

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    0 comments  ·  Clients  ·  Admin →
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  15. Include DOS on client by ins report

    Include last DOS on client by insurance company report so we can identify most current clients ... even better include last DOS and make it so we can sort the columns by DOS date

    2 votes

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  16. Secondary Insurance electronic billing

    We need to be able to bill secondary insurance for add-on codes.

    6 votes

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  17. split screens

    It would be very helpful to be able to have split screens or some way to switch between tabs/screens when working, posting and comparing information between two tabs (i.e. ERAs and payments received, or patient statements and reports)

    6 votes

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  18. Print Group NPI on Statements and Invoices

    I actually need both the Individual NPI and the Group NPI to show up on the Client Statements so that Clients can submit their statement for reimbursement. Currently only the individual NPI is displayed.

    4 votes

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  19. Warning pop-up to save new client information

    Maybe it's just me, but I can't tell you how many times I have entered a new client's information, got distracted, and forgot to save the information requiring me to enter it all over again. It would be great if a warning pop-up came up asking if you want to save the information before exiting the screen.

    5 votes

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    0 comments  ·  Clients  ·  Admin →
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  20. tag and reports

    I have 44 MCP accounts and would like to use the tags and report features. However the exising reports do not pull all of the tags and therefore the reports are not accurate. Please fix this feature. I would also like to run a Client List report that pulls from all of the 44 accounts.

    3 votes

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    1 comment  ·  Reporting  ·  Admin →
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