kelly
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101 votes
An error occurred while saving the comment An error occurred while saving the comment kelly commentedPLEASE, a way to make corrections to sessions (i.e. money paid towards a session) so that you don't have to delete the whole session and re- bill via paper bill and re-enter EOB info. manually
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Please, Please find some way to make it easier to make corrections on accounts when the original EOB was incorrect and then we receive a new one. Deleting a session, changing the insurance, making a new session, changing the insurance back and then having no trail of all of it is so time consuming and ridiculous for a system such as MCP. I also echo the comments about not recommending MCP to others until the customer service returns to actually being able to talk to someone when you call for help .