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kelly

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  1. 20 votes

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    kelly supported this idea  · 
  2. 24 votes

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    kelly supported this idea  · 
  3. 18 votes

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  4. 6 votes

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    kelly supported this idea  · 
  5. 14 votes

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    kelly supported this idea  · 
  6. 101 votes

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    An error occurred while saving the comment
    kelly commented  · 

    Please, Please find some way to make it easier to make corrections on accounts when the original EOB was incorrect and then we receive a new one. Deleting a session, changing the insurance, making a new session, changing the insurance back and then having no trail of all of it is so time consuming and ridiculous for a system such as MCP. I also echo the comments about not recommending MCP to others until the customer service returns to actually being able to talk to someone when you call for help .

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    kelly commented  · 

    PLEASE, a way to make corrections to sessions (i.e. money paid towards a session) so that you don't have to delete the whole session and re- bill via paper bill and re-enter EOB info. manually

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  7. 6 votes

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  8. 28 votes

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  9. 8 votes

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