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My Clients Plus

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254 results found

  1. Please remove the time-out feature on MCP

    Please remove the time-out feature on MCP. This feature interferes with telehealth sessions on Jituzu and disconnects the session. This is disruptive to the therapeutic process and requires time to log back into MCP, reload the telehealth session and reconnect with the client. I have been disconnected multiple times during a session and finally discovered what was happening. This is inconvenient.

    5 votes
    1 comment  ·  General  ·  Admin →
    How important is this to you?

  2. It would be great to have the opportunity to list non-binary as the gender identification

    5 votes
    2 comments  ·  Clients  ·  Admin →
    How important is this to you?

  3. it would be nice to not have to choose v1 or v2 every time we login

    6 votes
    1 comment  ·  General  ·  Admin →
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  4. LLMSW/LMSW Signatures

    The system needs to allow notes to be signed as LLMSW when someone is an LLMSW and when they become an LMSW, allow them to sign as an LMSW. As of now, the system overrides all notes to read what is currently set in the system. HUGE problem!

    1 vote
    0 comments  ·  General  ·  Admin →
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  5. voice to text option

    Incorporating or allowing the use of a 3rd party software for voice to text on entering progress note information and treatment plans. The use of a Dragon-type software eliminates the need for duplicating hand written notes by typing them in after session. Read from notes into text - Boom!

    4 votes
    1 comment  ·  Notes  ·  Admin →
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  6. Ability to see why a claim was rejected

    I was excited to see changes to the balance dashboard, but surprisingly it did not provide me with the ability to see the reason why a claim was rejected. I find it increasingly frustrating not to be able to see information that is about my own practice. I do all of my own billing and should be able to see the reason without having to contact a MCP rep and wait a few days for an answer.

    4 votes
    0 comments  ·  Billing & Payments  ·  Admin →
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  7. Auto- save in client notes

    I would like MCP to have an auto - save in client notes - I have lost a whole session of notes and had to recreate the note at the end , when I talked with specialist, it was because I had not "clicked" on anything even though I was still writing my note. There is so much going on during a session, including writing a note at the same time, that an auto save would enhance the experience of MCP

    20 votes
    3 comments  ·  Notes  ·  Admin →
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  8. Could you add Internal Family Systems to the techniques used in sessions part of a progress note?

    Could you add Internal Family Systems to the techniques used in sessions part of a progress note? IFS?

    2 votes
    1 comment  ·  Notes  ·  Admin →
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  9. Post payments to mulitple sessions without hitting save after each line item

    In version 1 when posting a check/payment, you had the option of moving between client sessions easily and then chose to close and post at the end rather than have to click and activate a single date of service and close that, move to the next, etc - that was SO much faster and easier to post payments. I have suggested it before, but I am sure there are many of us who would love to go back to that!

    3 votes
    1 comment  ·  Billing & Payments  ·  Admin →
    How important is this to you?

  10. Attaching PDF to a specific note

    I would really like to be able to attach a PDF to a session note. It is often helpful if clients have homework attached to a specific session or you do artwork in a session. Attaching a family tree / genealogy would also be great. I also handwrite my notes and would love to be able to scan and upload those.

    3 votes
    0 comments  ·  Notes  ·  Admin →
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  11. Clients have one diagnosis at a time, 99.99% of the time

    Diagnosis is essentially always static, usually one per client. Might need secondary diagnosis sometimes. The diagnosis belongs on the client page. It might be necessary to be able to override that on a per session basis, but that's really unusual.

    2 votes
    0 comments  ·  Clients  ·  Admin →
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  12. Way, way too many clicks to schedule.

    It should take 3 clicks to schedule a session: 1 to select the start time, 1 to get the client drop down, 1 to pick the client. Everything else should default. We do this ALL THE TIME. Clients essentially always get the same type of session, same provider, same communication defaults. Make this simple for the 99% case, and have a way to change it if the defaults aren't right.

    2 votes
    0 comments  ·  Calendar & Scheduling  ·  Admin →
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  13. Adding the Session Note Icon to Invoice Clients and Insurance Screen

    When migrating client sessions from Jituzu into MCP, any session note (not progress note) written in Jituzu is transferred along with it at that same time. Once in MCP, you can retrieve that session note by visiting Daily Activity >> Client Sessions and then choosing the date in question.
    If a session note was added in Jituzu to a specific session, MCP will display an icon that resembles a white clipboard (not to be confused with icon of the progress note clipboard) at that screen. By clicking the 'file folder' adjacent to the icon, you can review any corresponding session…

    1 vote
    0 comments  ·  Billing & Payments  ·  Admin →
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  14. Adding Identifying Information to Automatic Emails from System

    In a group practice with multiple providers, if there is a problem with a payment method on file for an account, such as if a card has expired, when we get emails from the system alerting us to this, it is hard to distinguish which account is having the issue. Could we please add the account number to the emails we receive with the notification so we can more easily find the account with the problem and update it?

    1 vote
    0 comments  ·  Practice Management & Administration  ·  Admin →
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  15. Deleted messages should stay deleted

    Every time I reopen MCP, this message appears: Start collecting payments with Jituzu! I keep deleting it and it keeps showing up.

    4 votes
    0 comments  ·  General  ·  Admin →
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  16. Ability to bill secondary insurance for two codes at once

    When a provider bills an office visit code plus an add-on psychotherapy code (such as 99213 and 90833), both codes need to be billed together for the claim to correctly process. When electronically billing a secondary insurance, MCP forces you to process each separately. I either have to do a corrected claim or mail the claims. Both services need to bill together.

    2 votes
    0 comments  ·  Billing & Payments  ·  Admin →
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  17. I would like to have spell check on my notes - that would be very helpful -

    9 votes
    0 comments  ·  Notes  ·  Admin →
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  18. referrals/new patient tracking

    We really need a way to add new referrals and track if all items needed as a new patient are completed (physician order received, new client paperwork received, evaluation completed, authorization completed, etc)

    2 votes
    0 comments  ·  General  ·  Admin →
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  19. I never want to see "authentication" error flag pop up when I hit the save button on a just finished progress note that now won't be saved

    6 votes
    0 comments  ·  Notes  ·  Admin →
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  20. Option to select providers, not just 1 or all

    It would be very helpful for group practices to be able to view the schedule for 2 or more providers. Currently, you can only view a single person or view the entire group. We have some families that each see different therapists and, at times, appointment coordination is requested or helpful. It's easy to get confused when you're trying to look at 2 different therapists schedules amongst 8 therapists (with all the individual colors of the provider and service type flags!).

    We don't use the "search availability" since there are too many times that things change too much from one…

    2 votes
    0 comments  ·  Calendar & Scheduling  ·  Admin →
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