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Jituzu

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107 results found

  1. I need to keep certain clients from rescheduling.

    When I have certain "no shows" I need to block or flag them in the system so my office staff doesn't continue to schedule appointments for them.

    4 votes

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  2. Staff appointments

    It would be nice to for staff to have the ability to enter personal time away or their weekly schedules on the calendar. At this time, providers are the only ones able to enter in information on the calendar but if someone from the administrative staff needs to enter their time-off or daily schedule, they would have to be listed as a provider with reminder subscriptions to do so.

    4 votes

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  3. 3 votes

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  4. Group Sessions

    I would like to be able to schedule group sessions in JItuzu.

    10 votes

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  5. options for 30-minute or hourly time increments to make entire calendar visible

    Provide option to collapse appointment times to 30-minute or hourly time increments to make the entire calendar visible without scrolling. For an example of this, see Microsoft Outlook.

    3 votes

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  6. 1 vote

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  7. I would like to have the calendar show me how many scheduled appointments that client has left.

    If I have scheduled a client for 20 sessions, when they have 2 or three left if I knew they were ending, I could sechedule more. Now if I don’t think it up others can schedule on the portable and my original client has no appointment. Just a red number by their name in calendar would be most excellent.

    7 votes

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  8. Ability to choose multiple providers in calendar drop down

    We have 9 providers in our practice. A number of times we need to coordinate scheduled appointments with multiple family members with multiple providers. We need the ability to choose 2 or more providers to load into the calendar to better see to coordinate appointments. If there were check boxes in the drop down beside each provider that you could choose which providers to see in the calendar that would help greatly.

    1 vote

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  9. Mark appointment as Recurring on calendar

    It is too easy to enter an appointment and forget to make it recurring. Please add an icon to recurring appointments listed in the Calendar. Outlook uses 2 arrows in a circle, for example.

    8 votes

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  10. Multiple profiles

    Often clients will create 2 or 3 profiles if they forget their ID or password. This messes up accurate appointment tracking because each profile may have appointments recorded. It also creates multiple accounts in My Clients Plus which messes with billing and accurate balance tracking. This might be solved by allowing clients to reset their ID and/or password and perhaps sending them hints.

    5 votes

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  11. Editing recurring appointment times

    We'd like to be able to edit the time on recurring appointments instead of deleting all occurences and re-entering.

    20 votes

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  12. Viewing Past Appointment Options

    When viewing "Past Appointments" for clients, it would be helpful if it also showed whether the appointment was kept, cancelled, or missed.

    6 votes

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  13. Delete All Occurrences should be Delete Unlocked Occurrences

    Please make it clear what is being deleted. This button only deletes unlocked occurrences (today and future recurring appointments) but nothing from the past. This is very different from Outlook, so that makes it even more important that you label the button correctly.

    2 votes

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  14. password reset - Allow providers to send password reset to Clients

    please add a feature where we can reset or resend the client's forgotten passwords.

    9 votes

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  15. getting lost in the wrong week on the calendar

    It is easy to get lost in the wrong week on the calendar for two reasons. 1) Today's Date is only highlighted at the very top of the page. 2) There are so many appointment times due to the 15-minute increments that the highlighting is not visible when you scroll down to later in the day.

    Suggestions: 1) Highlight the entire day including all the appointment times with a background color. 2) Give options to collapse the appointment times to hourly or choose hourly increments so we can see the entire day's appointments without scrolling. This would also solve the…

    4 votes

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  16. Force the phone app to update

    The phone app will not update unless you navigate away from the date and then back to it.

    I originally opened the phone app around 8 or 9 am. I went back to the app at 3:30 pm to check my appointments before offering someone a few different times via text. When I got to my laptop, I saw that someone had booked one of the times (of course, the one chosen by the family I was texting) via a waitlist reminder. The fact that my phone didn't update just costed me an appointment and lost revenue, as the family…

    12 votes

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  17. When printing the calendar the notes do not print anymore - can you please put that back- thank you

    When printing the calendar the notes do not print anymore - can you please put that back- thank you

    1 vote

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  18. Online scheduling without the portal

    I want the ability to use online scheduling without using the portal. I have non clients (like interns, colleague consults etc) that want to be able to schedule and the portal isn't a good fit for most of them.

    Addiitonally I have no need for the website (already have one) or the billing part of the portal (actually my billing is a mess and I would never want to involve them!) It would be great if the interface were simpler, not requiring complicated registration and anyone I want can use for scheduling or web conferencing.

    4 votes

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  19. Reminders of client appointments for providers

    Would like the system to send the provider a reminder of when their clients are coming in for appointments.

    5 votes

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  20. Ability to set lead time between scheduling appointment and first available appt time for client portal self scheduling

    Client portal clients are logging into Jituzu late at night and scheduling early morning appointments for the following morning. And I’m not finding out about them in time. Would it be possible to require clients to notify the provider if they make an appointment for less than a specific number of hours before the appointment time, so that I would be made personally aware of last-minute changes to my schedule?

    11 votes

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