Client Portal Account Setup Options
Patients find it difficult to maneuver the new patient signup because the first (and only) option that is highlighted is "I know my Username and Password. It would help if all tabs were highlighted, so they would know that they can choose the one that says, "I'd like to create a New Account anyway".
5
votes
Jacqulyn Nelson
shared this idea
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daveguckes
commented
Or how about providing option ... I have a profile but forgot my ID or password. This might prevent so many multiple profiles.