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Jituzu

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43 results found

  1. 6 votes

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  2. 2 votes

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  3. Logging in after timing out

    It would be helpful if I didn't have to log into the dashboard after every time the site times out. I use TherapyNotes at a different clinic. When that times out I reenter my username and password and the site opens to the page I was on before it timed out. It saves a lot of clicks over the course of the day.

    6 votes

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  4. Each time I tried to view a help video/webinar, I recieve message that they do not exsist.

    Have help webinars functioning and available for viewing. Or remove from options. If this is error on my end,help me out here.

    1 vote

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  5. More time before forcing re-authentication

    We'd really like to be able to increase the amount of time we have access to Jituzu before we must log back in. Sometimes it runs out while we're writing a progress note, and the program won't let us save and sign the note. When we re-authenticate we lose the work we've done!

    4 votes

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  6. Client No call/No shows and late cancellations

    It would be great to be able to track client no call/no shows and cancellations and therefore be able to read the notes I've put in. I don't charge for the first no call/no show or late cancellations but then on the second one I charge a small amount and on the third it goes up substantially. Also if I see they are cancelling a lot I can go in and read my notes - are they often sick, unable to get childcare, is it work related, etc. So this would make tracking all this much easier.

    5 votes

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  7. Separate Medication Tab

    Hi there,
    Is it possible to add a separate medications tab perhaps next to the progress notes ( the bar that contains edit client, attach files, progress notes and account activity)? This would be such a fast way to look at the current medications and easily update. Currently, I have to scroll through my progress notes and am unsure which note I updated the medications in. But if there was one tab where you could have the date, medication list, medication changes, date of changes, prescriber and prescriber contact info, and a check box indicating if a release is on…

    5 votes

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  8. Attachments

    Clients are increasingly using the mobile app but it won't allow attachments. This is a real problem. Please consider adding this capability to the mobile app.

    8 votes

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  9. Adding more than one attachment to jituzu messaging

    We would love to be able to add more than one attachment when using jituzu messaging.

    5 votes

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    1 comment  ·  General  ·  Admin →
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  10. Search client by phone number

    When searching the client list in Jituzu it would be helpful to allow a search by phone number. Example of need: Client sends text without their name, a quick search by the phone number can identify which client is texting. - A call is received doesn't leave a message the number looks like a client number, searching the client list by phone number would clarify if the caller was a client; maybe a client that does need to be be checked in on given known difficult challanges.

    7 votes

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    1 comment  ·  General  ·  Admin →
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  11. FAX

    We got rid of our landline, which meant we could no longer use our FAX. Haven't found a good alternative. I'd love a FAX capability through MCP/J.

    8 votes

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    3 comments  ·  General  ·  Admin →
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  12. Larger lettering in the email section

    I'm wondering if there is a way to make the print larger in the email section. These old eyes are struggling!!! :-) Thank you!

    Also - i forgot to say that one thing I DO love in 2.0 is the ability to navigate all information about a person without having to go into another area and put their name in again...

    3 votes

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  13. Send jituzu emails and folders to Myclientsplus

    I need to save client’s emails as documentation. I do create folders but the folder list is getting too long and not in alphabetical order. This will become a nightmare as clients become inactive and I have to keep the folder for 7 years. Please develop a way that I can more the email or folder over to the client’s record.

    3 votes

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  14. Organizing Client load in folders per Insurance with subforder/year.

    Hi

    I would like to have the capacity to find all my BSBC (for example) in 2019 or all Clients Kaiser members in 2018, those in 2019,etc.instead of going one by one through all my Clients and extract.

    1 vote

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  15. Username Reset button!

    Why is there not a username reset button for me to send to the clients? There is only a password reset! Today, I just had a client forget their username. How am I to help them with that????

    2 votes

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  16. 2 votes

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  17. Changing Delete Client From Portal button.

    Can there be a placement change so the Delete Client From Portal button is not so close to Send Client Invoices bottom? I have accidentally deleted clients. I would think that the Delete Client button would be off to the side by itself.

    1 vote

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  18. Recording sessions

    A new client signed up with Jituzu, and the platform would not let her complete the process until she agreed to have the sessions recorded. I haven't heard this before, but I don't think it is an appropriate request; did she have it wrong?

    1 vote

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  19. just received notification that I was in need of another membership form

    I am already a subscribing client…. can you tell me why I received this?
    Is there a problem I should know about?

    1 vote

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  20. Increase gender identity options in Client Information form to include Transgender, Gender Nonbinary and Other

    It's time for gender identity choices to include at least a Gender Nonbinary option, and it would be GREAT to actually include the following: Transgender, MTF, FTM, Other. Rarely is there an "Unknown" gender -- just not included or reported.

    4 votes

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