I had to separately create a password and log into a system that is linked to MyClientsPlus, and I shouldn't have to. Get off your asses and pay for writing the damn code required to make sure that if logged into MyClientsPlus, I am automatically logged into Jituzu. Further, this is the second time I have had my time wasted having to go into my credit statement because your idiot automatic system notified me that the first attempt at billing my card did not work, billed to a card that has an almost empty balance. Cards don't always go through for multiple reasons the first time, most reasons have nothing to do with the availability of funds on the card. Change the practice of notifying the accountholder until 2-3 rejections occur, and stop interrupting us. Please send this to the executive who is in charge of addressing these issues and tell them to do their damn jobs, or go find someplace else to work. These deficiencies in your system, ones that any competent administrator would have anticipated and prevented, have become habitually annoying.

Scott E. Torquato, MS, LICSW